REFUND POLICY

Due to an unforeseen circumstance or irresistible natural occurrence, the Company shall not be obligated to provide you with a reimbursement if the tour or any portion thereof is unable to take place. The Company, however, reserves the right to determine the amount of the refund at its sole discretion based on several variables, including the number of participants and the cancellation policies of suppliers, such as hoteliers and bus operators. The Company's determination of the refund amount is final.

Processing the refund (if required) would take at least 15 to 45 days.

It is understood that there will be no refund in any way if the client chooses not to use any of the services, including lodging, attractions, transportation, meals, entry fees, optional tours, etc. for any reason.

Refunds (if any) for changes and/or cancellations will be issued immediately to the client for reservations made directly with the company via NEFT, RTGS, crossed cheque, or credit card; at the company's option, it may also be reversed to their credit card account. Refund processing would take at least 45 days.

Any unused services (such as meals, entrance fees, optional excursions, accommodations, transportation, sightseeing, etc.) are not refundable for any reason.

Any service that has been reserved in advance and cancelled under the booking policy will be refunded using the same method of payment, deducing any applicable cancellation fees and bank fees. (If the payment was made by bank transfer, net banking, credit card, or debit card, the money will be reversed to the customer's bank account. It will take between 15 and 45 days for this process to appear in their account.

CONDITIONS OF TRAVEL

The Tour Programme must be seriously followed by the client. If a client does not join the group at the start of the tour, does not join the group on time, joins the group later, or quits the group before the tour ends, there will be no refund given. It should be mentioned that for all intents and purposes, it is the client's responsibility to arrive at the tour's starting point and register with a company representative at the designated location, date, and time.

No claim for a refund of unused services will be granted if a client and his family have to cancel the journey for any reason, such as illness, death, or loss of any travel papers. Even if a client is unable to arrive at the tour's starting point for whatever reason, such as lost luggage or travel documents, his reservation will be classified as a "no show" on the tour, and 100% cancellation fees will be assessed.

It will be considered a "no show" and there will be no refund for the unutilized pre-tour or main tour services if a customer uses pre-tour services, in whole or in part, or air tickets (if purchased as part of an offer), but fails to join the group for the main tour at the designated location or cancels the tour after using the air tickets or pre-tour arrangements, in whole or in part.

The Company's employees, directors, and managers, as well as Employees and Agents, shall be entitled to the immunities established by this Agreement, but Independent Contractors chosen by the Company shall not be covered by such immunities.

Prices on our website and in our brochure have been determined using the exchange rate in effect at the time of publication or printing. THE COMPANY maintains the right to alter the rates indicated in this brochure in case of fuel expenses, special/high season fees applied by the suppliers, hike in the airline/rail charges before the date of departure and to surcharge appropriately. All such price increases shall be paid in full by the Client before the departure.

If THE COMPANY publishes a travel plan granting a discount or other benefit, we reserve the right to end that plan or discount at any time, barring the publication of a particular guarantee to the contrary.